Everyone thinks they’re a great communicator and listener – turns out, most of us struggle with both! Two-way communication, listening to your people, and maintaining strong follow-up skills are more important today than they’ve ever been. Communication and listening skills have been a hot topic for years, but we’re so proud to deliver fresh, relatable, and implementable content from which everyone can benefit. No one was prepared for COVID-19 and we’ve seen the impact mixed messaging from the media has had on our emotions. While we will get past this global pandemic in the future, it validates the need to implement and practice clear communication and listening strategies at all times.