I hope you are well. I just wanted to take a minute and let you know how much I truly appreciate the opportunity you gave me. Not only were you a fantastic, energetic and knowledgeable teacher but you became a person that I have much respect and admiration for. You have many things I am working towards, including what seems to be the perfect balance between career, life and fun. I won’t lie, at times hearing and then accepting some of the characteristics I possess was VERY hard, but how can I change those things without being aware of them? I can honestly say that within the last month I feel as if I am an entirely new person. I will never change the energy or good spirit I feel I have but I have taken serious notice when I begin to just give in or hold back what I REALLY want. There are days that I feel as if a gigantic weight has been lifted from my shoulders. I am much more aware of who I am as an individual now. It is beyond refreshing. I will always remember the things I learned in class as well as in the leadership program. This program has given me the chance to become a leader now. I am able to give my opinion and not worry about if everyone in the world is happy with it. It has made me aware of changes I need to make to be more successful. The lessons are unforgettable, and I hope that I can pass even a small bit of what I took in on to others. So – again, thank you millions for providing me such an amazing opportunity and a chance to start living truly happy. Cheers to you and your father!

—Heather Caisse, participant in Leadership Development Training and a graduate student in Ross’s Organizational Leadership class