Testimonials

ComDoc has had the privilege of working with Giombetti Associates for over 20+ years. Initially, our intent was to incorporate their behavioral testing tools to identify talent and add an element of science to our recruiting process. Although these behavioral assessments and tools have provided a foundation for decision making on incoming personnel as well as our existing talent, the real value has gone well beyond these basic tools. As an organization, personal and professional development has become an integral strategy to the growth of our business which has allowed us to retain our leadership team, and in turn, our organization’s talent at all levels.

The impact that Ross Giombetti and his team has had relative to succession planning, leadership development, and improvements in teaching and coaching have all contributed to our exceptional growth in both revenue and profitability. Currently, our organization is undergoing a tremendous amount of change and transition. Our relationship with Giombetti Associates will help us navigate through these challenging times and provide outside perspective that reinforces how important leadership and development are to an organizations’ success.

One very specific example is a tool identified as the “User Manual” in which approximately twelve of our senior leaders have developed and refined in an effort to improve the strength of our team. This tool, developed by Giombetti, is a roadmap that our leaders can share with their teams to provide a very transparent picture of their leader’s style, strengths, vulnerabilities, and expectations. This tool has stimulated tremendous dialog with our leadership team and reinforces the value of servant leadership and provides a very clear picture of what it takes to be a successful leader at ComDoc. Having Giombetti facilitate these tools and provide face-to-face feedback to our leadership group, along with senior leadership involvement, has been instrumental.

Our partnership has strengthened over the years with Giombetti due to their ability to add tangible and measurable outcomes for our leadership team and our entire organization. I want to share my personal thanks to Ross and his entire team for adding tremendous value to the most important ingredient to our success, and that is our people!

—Stu Wise, Regional President: ComDoc, A Xerox Company

People often say after their time at this training that “they learned a lot about themselves.” I see it differently. I knew a lot of what their assessment said. I just didn’t know how it all tied together. This assessment and training have changed my life. It has given me a perspective that I never had before. I went into this expecting to learn how to be a better manager. It taught me how to be a better man. To be the leader I wanted to be, I first had to become the person I wanted to be. I have always attacked everything in my life with passion and a drive, with the purpose of being successful. The problem I had was how I measured success. To me, success was how much money did I make? What job title did I hold? Did I win or lose? After my time with Rick and Ross I have learned the true measure of success will be my legacy. How many lives have I impacted? What will people say about me when I am gone? I have tried to instill this in my associates to build a culture of striving to be the best people we can be and to always do the right thing. What it has shown us is that if we can motivate people with more than just money and give them a larger purpose, the rewards are longer lasting and more fulfilling.

—Rob Phillipo

I’m normally not a fan of the management and team building processes or classes that I’ve taken in the past—they tend to fall on the cookie cutter side where the same one or two solutions fit everyone and generally these classes are a waste of time. I feel the approach you take is much more tailored to the individual and group and therefore much more beneficial to everyone involved.

—Paul Leanza, Director: Interstate Gas Supply, Inc.

Giombetti Associates has been integral in my growth and development as a leader. The many phone calls and meetings have helped me to better understand how I can be the most effective leader where I am while continuing to work on my areas of opportunity. I recently accepted a promotion within my organization and Giombetti is a big reason why I was prepared for that opportunity. I will continue to use Giombetti as my career evolves for myself and my teams.

I am truly grateful for your team and your passion to help me (and others) get better!

—Kevin Kapostasy, Market Manager: IGS Energy

In order to effectively lead personnel, one must understand him or herself first. To me, this was the best training I’ve ever had to help one look inward, and discover one’s own management style.

—Rick Lamb, Plant Manager: Advanced Drainage Systems, Inc.

For me personally it was a wonderful experience. It was an eye opening, life changing, team building exercise. I could go on and on about the positive impact it has had on ME, my team and my family.

Please see below a few things from me and my team:

• I mark the time spent with Ross and Giombetti Associates as truly life-changing. To have clarity about my core values, to understand what makes me tick, to have tools to manage work and life situations – these are gifts. I’m grateful that MORSCO invested in me, and in all of us.
• Spending time with Ross and his team was truly a life-changing experience! Because of my time with Giombetti Associates, I have a greater self-awareness than I ever could have hoped for. This has put me is position to be a more impactful leader for my team, a stronger team member for my company, and a better leader for my family
• Ross and the entire team at Giombetti created a very direct, and self-reflecting approach to personal improvement.  I was struck by the correlation between personal and work. There are certainly things that I continue to struggle with, but I am very aware of my impact on people today. That was not the case in the past. The personal relationship that your team develops with their customer is second to none. I would also recommend the 360 review for any manager or leader. This was incredibly impactful to me on the things that I do that are both good and bad. I learned more about myself and the perception that others have of me. I will always value this time, and hope to continue my path of learning with the Giombetti group moving forward.

Thanks to the entire group for creating a customer for life.

—Nick Colletti, Regional Vice President: MORSCO

Most definitely a life changing training session. My personal life relationships have already improved. The relationship between me and my wife and parents have improved already. The experience of being in a room with 30 high energy high productivity people was breath taking. It helped build my self-confidence and opened my mind to many perspectives. The trainers were strong enough to manage this group, keep everybody on topic and still managed to make it a personal improvement discussion.

—Rui Parracho, Sales Technical Service Manager: Bixby International Corporation

The process allows us to view the candidate from several directions, including a comparison to the current staff. It is an extra dimension to the typical recruiting process.

—Lawrence Goldman, Vice President and General Manager: Tekkote Corp.

W.F. Young, Inc. has worked with Giombetti Associates for more than 17 years. We have every employee go through the process at least once when they start with the company and many go through multiple times as they develop within the company or need some additional guidance in their career.

We find the information to be valuable for the company, helping to understand the employees, knowing what motivates them, how much or little information they need to do their work and how to best match up teams, just to name a few. However, the biggest benefit, I believe, is for the employees themselves – most come into the company without ever having done much self-reflection.

It is incredibly empowering to understand your own make-up and get a sense of who you are and how you approach your life and work. I have personally been through the assessment multiple times and I continue to learn and figure out how to enhance the areas that are helping me develop, and working with the team at Giombetti, better manage those traits that are maybe preventing me from growing both personally and professionally.

—Vicki Evans, Vice President/CFO: W.F. Young, Inc.

Hey guys,

I wanted to take a few days to reflect and absorb the training and see how some of the suggestions and realizations from last week played out once I was back in “the real world”, before sending this email to you. I won’t lie and tell you that I did not come into this training with a certain amount of skepticism. I have done a few of these types of things over my career before and quite frankly, I thought they were a great way for the people presenting to make a living. I mean, you get to stand up in front of a room full of people and tell them how to be a better (fill in the blank here), and how to contribute to their companies in a more effective manner. And get payed for it!

A few things that I observed to help make this a different dynamic are as follows.

1. You all sat at the same level as us.
   • There wasn’t any feeling of this being a PRESENTATION. It truly felt like a discussion. Which I’m sure was by design. It made it so comfortable to actually share thoughts and ideas. It’s much easier to check out when you are being “talked to”.
     1. I have tried to be mindful of my body language and positioning when I have had discussions with team members, co-workers, or family.
2. You allowed us to have different goals.
   • What I mean by this is, you allowed us to have different end games for this training. I know some of the team wanted to try to reach problem employees or be a better manager, while some others wanted to focus on how to be a better husband, father or friend. As well as the evolution of that goal. Some of the statements about the takeaways at the end were not in line with what they thought they would get out of it.
     1. No names, but several folks that said they wanted to be a better manager or better leader at the end talked about not being real or open with personal relationships versus the professional aspect. I think the correlation between who you are outside of work, as a person, and who your team thinks you are was eye opening. At least it was to me!!
     2. I have made a concerted effort to try to make sure that I am sensitive to the fact that different people want/need different things. And that’s OK!
3. You were real!
   • This is huge for me. I like to think that I have a pretty good B.S. meter and the minute the needle starts to move; I tend to shut down and just get through the interaction as quickly and painlessly as possible.
     1. From the second we came in, you all had big smiles and warm invite
     2. You shared personal stories that left you out there, vulnerable. This helped me be real and open.

I can’t tell you how much warmth and genuine compassion I felt from all of you during the training. I know my goodwill score is 96, which I’m sure contributes to me being a bit sappy at times, but I was a bit surprised that I got emotional in a room full of strangers when I talked about how I want to make things better with my family. I know that is a direct result of the environment that you ALL built over the course of the 3 days.

Not to keep going on, but I wanted to share a couple things that I have already done differently that I know was appreciated, even though nobody said a word. The first was as my family sat down for our weekly board game night, I made sure that I was the one to make sure that everyone had drinks, snacks whatever we needed before we started. That has always just been handled by Michelle, my wife. There is NO reason that she needs to be the last one to sit down, even if she doesn’t complain. Another thing is we were going to the grocery store and I turned the radio station to the one that my family likes. The world stopped for a minute…LOL . I despise 95% of the music on “their” station! I mean how can you go wrong with listening to Boston or Van Morrison??? But in that moment of pain and despair of listening to the latest and greatest from, whatever the flavor of the week was, I noticed all 3 of them kind of bounce their heads a bit to the rhythm. That was cool. I mean really, why should I get to decide what music we listen to ALL THE TIME? Just because I happen to be the one driving, which oh by the way, I don’t want anyone else to drive but me??? To quote a very wise man…that’s BAD, BAD, BAD. STOP IT! Haha, I must have heard Rick say that 40 times last week!!

Seriously guys, thank you all for the love and compassion that I felt from all of you. It means more than I can tell you! I look forward to speaking with you soon. Take care.

—Ernie Edgell, Manager C&I Field Sales: IGS Energy

It might go without saying that the personal assessments, group discussions, and skill building workshops were all integral components of this remarkable mentoring program, but what was truly exceptional in my mind was the genuine individualized care, attention, and motivation embodied by each and every member of the Giombetti team.

Their methods to ignite personal growth in students are truly top-notch, and the authentic compassion and energy that they bring to the table are truly unique and unparalleled.

—Timothy J. Scully

This program was the start and push that I needed when I was in high school and I still utilize many of the lessons that they taught me. Through hard work and perseverance and some GA help, I am now a wastewater engineer. I will be forever grateful for the chance to be a part of this great program and for being able to talk with them even after I graduated high school and college.

—Olivia Hicklin

Trust the process and be true to yourself and the people around you. The leaders at Giombetti are the best of the best. They are there to support you and highlight all the things you do well and support you to dial in the things that will make you a better leader at work, and better person in your family life. Have open and honest conversations with them, they will lead to a positive transformation. I have never met a more trusting, honest and kind group of people. I’m excited to see myself grow. I only wish I met them and worked with them sooner in life.

—Melissa Peters, Human Resource Generalist: Notch Mechanical Constructors

I found the whole process to be amazing and eye opening. Providing such useful & personalized information in a non-threatening environment was great.  All the information was presented with just the right balance of humor and tact.  For anyone who is serious about being the best leader they can be, I recommend this program. The folks from Giombetti Associates provided support and guidance the whole way through resulting in a wonderful experience. I highly recommend this leadership program.

—David Betrune, Executive Director: Big Brothers Big Sisters of Hampden County/Hartsprings Foundation

WOW! This program is a polite kick in the pants! If you truly want to improve, this program gives you the roadmap to follow for ultimate personal and leadership success. A must do for anyone at any level. I highly recommend this to EVERYONE!

—Nancy Marryat, Bank Manager: 360 Federal Credit Union

Ross and Laura were always there to answer our questions, and we felt grateful and super comfortable with this intimidating process. They allowed us to focus on helping our son make a very important decision.

— Dr. Neil N.

For nearly 30 years, our team at Riverlake Partners has engaged Giombetti & Associates to help improve our odds of success for key hires across our portfolio companies nationwide. As we build executive teams, we rely on Giombetti’s Performance Dynamics® to assess the qualities and characteristics of each leader, with the goal of assembling highly functional teams where individual strengths and weaknesses complement one another.

One of the first steps in building our leadership teams is the implementation of Giombetti’s 360 Degree Review process, beginning with the CEO and expanding from there. This approach creates buy-in, encourages honest feedback and provides real data to address challenges and build on strengths. Without real feedback, credibility—and ultimately success—is difficult to achieve.

—Erik Krieger, Partner: Riverlake Partners

I won’t lie, at times hearing and then accepting some of the characteristics I possess was VERY hard, but how can I change those things without being aware of them? I can honestly say that within the last month I feel as if I am an entirely new person. There are days that I feel as if a gigantic weight has been lifted from my shoulders. I am much more aware of who I am as an individual now. It is beyond refreshing. This program has given me the chance to become a leader.

—Heather Caisse

She listened to what my daughter’s goals were – got to really know who she was as a person and was able to set her on her best path forward – and since we are in FL, all this was done via Zoom calls – even more impressive in my opinion to make that kind of connection over zoom

—Stacey Russo, Director of Sales

They did an amazing job of individualizing their advice to each of us. They recognized where our strengths were and found our weaknesses, but only sought to improve them.

—Will Ryan

Should you use Giombetti? Only if you are thinking of hiring, promoting, expanding, training, or doing anything else with employees.

—Dave Ratner, President: Dave’s Soda & Pet City