Testimonials

Hey guys,

I wanted to take a few days to reflect and absorb the training and see how some of the suggestions and realizations from last week played out once I was back in “the real world”, before sending this email to you. I won’t lie and tell you that I did not come into this training with a certain amount of skepticism. I have done a few of these types of things over my career before and quite frankly, I thought they were a great way for the people presenting to make a living. I mean, you get to stand up in front of a room full of people and tell them how to be a better (fill in the blank here), and how to contribute to their companies in a more effective manner. And get payed for it!

A few things that I observed to help make this a different dynamic are as follows.

1. You all sat at the same level as us.
   • There wasn’t any feeling of this being a PRESENTATION. It truly felt like a discussion. Which I’m sure was by design. It made it so comfortable to actually share thoughts and ideas. It’s much easier to check out when you are being “talked to”.
     1. I have tried to be mindful of my body language and positioning when I have had discussions with team members, co-workers, or family.
2. You allowed us to have different goals.
   • What I mean by this is, you allowed us to have different end games for this training. I know some of the team wanted to try to reach problem employees or be a better manager, while some others wanted to focus on how to be a better husband, father or friend. As well as the evolution of that goal. Some of the statements about the takeaways at the end were not in line with what they thought they would get out of it.
     1. No names, but several folks that said they wanted to be a better manager or better leader at the end talked about not being real or open with personal relationships versus the professional aspect. I think the correlation between who you are outside of work, as a person, and who your team thinks you are was eye opening. At least it was to me!!
     2. I have made a concerted effort to try to make sure that I am sensitive to the fact that different people want/need different things. And that’s OK!
3. You were real!
   • This is huge for me. I like to think that I have a pretty good B.S. meter and the minute the needle starts to move; I tend to shut down and just get through the interaction as quickly and painlessly as possible.
     1. From the second we came in, you all had big smiles and warm invite
     2. You shared personal stories that left you out there, vulnerable. This helped me be real and open.

I can’t tell you how much warmth and genuine compassion I felt from all of you during the training. I know my goodwill score is 96, which I’m sure contributes to me being a bit sappy at times, but I was a bit surprised that I got emotional in a room full of strangers when I talked about how I want to make things better with my family. I know that is a direct result of the environment that you ALL built over the course of the 3 days.

Not to keep going on, but I wanted to share a couple things that I have already done differently that I know was appreciated, even though nobody said a word. The first was as my family sat down for our weekly board game night, I made sure that I was the one to make sure that everyone had drinks, snacks whatever we needed before we started. That has always just been handled by Michelle, my wife. There is NO reason that she needs to be the last one to sit down, even if she doesn’t complain. Another thing is we were going to the grocery store and I turned the radio station to the one that my family likes. The world stopped for a minute…LOL . I despise 95% of the music on “their” station! I mean how can you go wrong with listening to Boston or Van Morrison??? But in that moment of pain and despair of listening to the latest and greatest from, whatever the flavor of the week was, I noticed all 3 of them kind of bounce their heads a bit to the rhythm. That was cool. I mean really, why should I get to decide what music we listen to ALL THE TIME? Just because I happen to be the one driving, which oh by the way, I don’t want anyone else to drive but me??? To quote a very wise man…that’s BAD, BAD, BAD. STOP IT! Haha, I must have heard Rick say that 40 times last week!!

Seriously guys, thank you all for the love and compassion that I felt from all of you. It means more than I can tell you! I look forward to speaking with you soon. Take care.

—Ernie Edgell, Manager C&I Field Sales: IGS Energy

What was truly exceptional in my mind was the genuine individualized care, attention and motivation embodied by each and every member of the Giombetti team. Their methods to ignite personal growth in students are truly top-notch, and the authentic compassion and energy that they bring to the table are unique and unparalleled. I know that I would not be the person I am today without it.

—Timothy J. Scully

If you’re not really sure what makes you tick, this exercise will remove all doubt. Rick is the best at working you through the intricacies of the dynamics of your personality and helping you chart a course to deal with those inner demons.

—Mike Callahan, CFO: RiverBend Medical Group

Giombetti Associates has been a big part of our Leadership Development strategy for nearly 20 years. They are a great partner that understands our culture, they have been pivotal in our hiring and developmental strategies. They provide candid feedback and really help you connect the dots with their profile assessments.

—Mike Huebert, Vice President Sales: Advanced Drainage Systems

At Incline and across our portfolio companies, we operate at a fast pace and hold teams to a very high standard. Giombetti’s 360 Degree Review program gives us a clear, well-rounded view of how our leaders are showing up across the organization—not just what they deliver, but how they lead. That perspective is invaluable for focused coaching and for building aligned, high-performing teams in demanding environments.

—Jack Glover, Managing Partner: Incline Equity Partners

I hope you are well. I just wanted to take a minute and let you know how much I truly appreciate the opportunity you gave me. Not only were you a fantastic, energetic and knowledgeable teacher but you became a person that I have much respect and admiration for. You have many things I am working towards, including what seems to be the perfect balance between career, life and fun. I won’t lie, at times hearing and then accepting some of the characteristics I possess was VERY hard, but how can I change those things without being aware of them? I can honestly say that within the last month I feel as if I am an entirely new person. I will never change the energy or good spirit I feel I have but I have taken serious notice when I begin to just give in or hold back what I REALLY want. There are days that I feel as if a gigantic weight has been lifted from my shoulders. I am much more aware of who I am as an individual now. It is beyond refreshing. I will always remember the things I learned in class as well as in the leadership program. This program has given me the chance to become a leader now. I am able to give my opinion and not worry about if everyone in the world is happy with it. It has made me aware of changes I need to make to be more successful. The lessons are unforgettable, and I hope that I can pass even a small bit of what I took in on to others. So – again, thank you millions for providing me such an amazing opportunity and a chance to start living truly happy. Cheers to you and your father!

—Heather Caisse, participant in Leadership Development Training and a graduate student in Ross’s Organizational Leadership class

Great time saver! We end up with highly qualified, motivated candidates. Takes a lot of the guess work out of the hiring decision.

—Mike Callahan, CFO: RiverBend Medical Group

We previously used a variety of off-the-shelf personality inventory assessments. When we started working with Giombetti we realized we had been driving a Toyota Corolla when we could have been driving a Ferrari. There’s nothing wrong with a Corolla, but the level of actionable insights we get from working with Giombetti far exceeds the incremental cost. They’ve become the de-facto standard in our hiring process, and we have yet to find anything that compares.

Max Keenoy

Principal

Max Keenoy Principal

Giombetti’s 360 Degree Review process provides leaders with clear, actionable feedback from every angle, which is critical in fast-moving, highly collaborative environments. We use the process at Incline and across our portfolio companies to help leaders understand how they are experienced by teams, peers and stakeholders. That awareness fuels better coaching, stronger communication and teams that work together more effectively.

—April Simile, Partner: Incline Equity Partners

This is the coaching of being you that so many teenagers and adults need.  We are all perfectly imperfect and have limitless growth potential to be our best selves.

—Stephen Hale

I highly recommend the services and programs of Giombetti Associates. Our experience with them has been a very successful and prosperous partnership over the last 8 years. We’ve had over 300 individuals utilize their assessment, training and development services with great results. During our engagement with them, we believe they’ve had a direct impact on our company’s bottom line. Since 2001, our revenue has grown from $350 million to over $1.1 billion this past year. They’ve helped us to understand and cultivate the best we have in our people, and it has proven to be well worth the investment.

The culture of our company, Advanced Drainage Systems (ADS), is something we take very seriously. It is critical for those partners we engage to understand and realize it’s not just what our people do that makes us successful, but that they do so by growing, developing and reaching their potential which matters most to us. Giombetti Associates has developed an innate understanding of ADS as a company. They’ve helped our people realize what they need to work on along with providing the tools and training that mesh with our company’s core values and culture, which is why it has been such a positive experience for us.

In these very challenging economic times, we can’t afford to make mistakes with our most important asset – our people. If we’re not investing in their growth and development, they’re going to go somewhere else and get it. Our employees take pride in what they learn from Giombetti, and their approach to what they do for us and how they do it has helped us to hire, retain and develop top performers.  We’ve leveraged several of Giombetti’s services including:

• Pre – Employment Assessments

The majority of our critical new hires are assessed by Giombetti before they’re offered a position. Giombetti’s assessment feedback provides us with an objective perspective which has helped us to improve our hiring rates over the years. It also helps us to identify potential areas of improvement in those we do hire so we’re already aware of what we can help them work on.

• Leadership Development

Every year, we have dozens of our high-potential employees participate in Giombetti’s Performance Dynamics training. This has helped them develop their leadership, management and interpersonal skills to the point where many of them have become top managers leading different organizations and initiatives within our company.

Since our initial engagement with Giombetti, they have become a true partner – one that knows what they’re talking about and is able to customize and implement truly beneficial and successful programs and training. We have employees who will tell you that it has changed their lives for the better, both personally and professionally. And, it has genuinely boosted employee morale because they see our investment in their future by providing opportunities for growth and development. We are a better company for having worked with Giombetti Associates.

—Erick Piscopo, Director: Human Resources: Advanced Drainage Systems, Inc.

This program was the start and push that I needed when I was in high school and I still utilize many of the lessons that they taught me. Through hard work and perseverance and some GA help, I am now a wastewater engineer. I will be forever grateful for the chance to be a part of this great program and for being able to talk with them even after I graduated high school and college.

—Olivia Hicklin

I have great admiration for what you and Rick do because you DO change lives. I hope at some point I have shown the proper gratitude, but if not let me thank you for all that you have done for me in the past because you have helped me tremendously. I am thankful that Baich brought you into IGS when he did because a cloud has been lifted off me that I didn’t even know was there! Self-deception is a tricky thing in that it is easily hidden behind a high paced environment and even “success.” Although I have a long way to go, I wouldn’t have started without Giombetti, and a company that cares enough to take this path. I look forward to continuing our relationship. You need to take my wife and I to one of your Italian restaurants in Boston.

—Stu Arthur, Vice President of Sales: IGS Energy

This program provided me valuable and honest feedback about myself that has allowed me to excel in all aspects of my life. As cliché as it sounds, this program has changed my life, and without this program, I would not be as successful as I am today.

—Kristin Rheault

WOW! This program is a polite kick in the pants! If you truly want to improve, this program gives you the roadmap to follow for ultimate personal and leadership success. A must do for anyone at any level. I highly recommend this to EVERYONE!

—Nancy Marryat, Bank Manager: 360 Federal Credit Union

ComDoc has had the privilege of working with Giombetti Associates for over 20+ years. Initially, our intent was to incorporate their behavioral testing tools to identify talent and add an element of science to our recruiting process. Although these behavioral assessments and tools have provided a foundation for decision making on incoming personnel as well as our existing talent, the real value has gone well beyond these basic tools. As an organization, personal and professional development has become an integral strategy to the growth of our business which has allowed us to retain our leadership team, and in turn, our organization’s talent at all levels.

The impact that Ross Giombetti and his team has had relative to succession planning, leadership development, and improvements in teaching and coaching have all contributed to our exceptional growth in both revenue and profitability. Currently, our organization is undergoing a tremendous amount of change and transition. Our relationship with Giombetti Associates will help us navigate through these challenging times and provide outside perspective that reinforces how important leadership and development are to an organizations’ success.

One very specific example is a tool identified as the “User Manual” in which approximately twelve of our senior leaders have developed and refined in an effort to improve the strength of our team. This tool, developed by Giombetti, is a roadmap that our leaders can share with their teams to provide a very transparent picture of their leader’s style, strengths, vulnerabilities, and expectations. This tool has stimulated tremendous dialog with our leadership team and reinforces the value of servant leadership and provides a very clear picture of what it takes to be a successful leader at ComDoc. Having Giombetti facilitate these tools and provide face-to-face feedback to our leadership group, along with senior leadership involvement, has been instrumental.

Our partnership has strengthened over the years with Giombetti due to their ability to add tangible and measurable outcomes for our leadership team and our entire organization. I want to share my personal thanks to Ross and his entire team for adding tremendous value to the most important ingredient to our success, and that is our people!

—Stu Wise, Regional President: ComDoc, A Xerox Company

People often say after their time at this training that “they learned a lot about themselves.” I see it differently. I knew a lot of what their assessment said. I just didn’t know how it all tied together. This assessment and training have changed my life. It has given me a perspective that I never had before. I went into this expecting to learn how to be a better manager. It taught me how to be a better man. To be the leader I wanted to be, I first had to become the person I wanted to be. I have always attacked everything in my life with passion and a drive, with the purpose of being successful. The problem I had was how I measured success. To me, success was how much money did I make? What job title did I hold? Did I win or lose? After my time with Rick and Ross I have learned the true measure of success will be my legacy. How many lives have I impacted? What will people say about me when I am gone? I have tried to instill this in my associates to build a culture of striving to be the best people we can be and to always do the right thing. What it has shown us is that if we can motivate people with more than just money and give them a larger purpose, the rewards are longer lasting and more fulfilling.

—Rob Phillipo

I can remember thinking that Ross and the team were attempting to assimilate me into this perfect robot teenager, but it was not that at all. They did an amazing job of individualizing their advice to each of us. They recognized where our strengths were and found our weaknesses, but only sought to improve them. I am not perfect, and never will be. What I continue to take away from my experience with Giombetti Associates is that there is always room for improvement.

—Will Ryan

A one-hour conversation with Rick revealed more about my management style than I had learned in five years of management experience.

—Rick Lamb, Plant Manager: Advanced Drainage Systems, Inc.

Over many years we have relied heavily on GA to be an integral part of building teams that are transparent, vulnerable, and self-aware which has been a foundation to long-term business success. As a leader, Ross and his team have played a significant role in my journey and development.

—Jason Moore, CEO: IGS Energy Home Services: CEO of IGS Home Warranty & Vice President of IGS Energy

In addition to recommending and placing A+ leaders within our organization, Giombetti Associates has also provided our leadership team with the tools, structure, and guidance which has helped enable us to successfully scale our organization to meet an increased customer demand for our products and services. Our relationship with Giombetti Associates is now into its 7^th year and continues today due to not only their expertise and breadth of services, but also the manner in which they provide their services. The GA staff is always friendly, outgoing, and energetic. Their honest and personal approach that they take with their clients is something that sets them apart from the ‘fly-by-night’ and internet competition. It is because of these that we hope to continue our relationship for years to come!

—Bobby O’Neil, Director of Operations: Aegis Energy Services